Need Support?

Dear customers, future customers and Friends!

This support interface has all the tools we need to listen to your ideas and help you with your problems. Just choose your Department and write your questions or problems. We love feedback and satisfied customers. We promise that you will get answer for your question in 24 hours, so prepare to get satisfied.


For Product-Related Issues on Your Site

At 5D Logistics, we are committed to providing you with seamless support for any product-related issues you encounter. Our support interface is equipped with all the tools necessary to address your concerns and listen to your ideas. Follow the steps below to ensure a smooth resolution process

How to Reach Out

Select the relevant Department and describe your questions or concerns in detail.

Share your feedback freely—we value your input and are dedicated to your satisfaction.

We promise a response within 24 hours to ensure your issues are addressed promptly.

Information We May Require

To assist you efficiently, please provide the following details:

Link to Your Site: So we can review the issue firsthand.

FTP Access (Optional): Some problems may require deeper technical access to resolve.

Admin Account: This allows us to investigate the issue thoroughly and implement solutions directly.


Contact Information

Fill up the contact form and our team will get back in touch with you within 24 hours.

    FAQ`s

    How to send my percel?

    Securely package your items, label them clearly, choose a shipping option, and schedule a pickup or drop-off. Track your parcel easily with 5D Logistics, and contact us for any help

    What is the best way to use service?

    identify your needs, request a quote, provide shipment details, and choose the right service. Track your shipment in real-time and contact our team for support anytime!

    What types of industries do you serve?

    Serves over 30 industries, including healthcare, hospitality, industrial, professional services, retail, and e-commerce.

    What should I do if my shipment is delayed?

    please contact our customer support team with your tracking number. We’ll investigate the issue and provide you with an update as soon as possible

    Are shipping options available?

    We offer a variety of shipping options, including standard, express, freight, same-day, and specialized services, ensuring that you can find the right solution for your delivery needs.
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