5D Logistics

Frequently asked questions

Do I need an account to book a delivery?

No. Fill out the request form with the addresses and what you’re sending, and we follow up with pricing and next steps.

How do I get a price?

You send the details and we confirm the price by email before anything moves. Nothing is picked up until you accept the quote.

Can I track my delivery?

Yes. Once a job is on the way you get a tracking link showing the driver’s progress, and photo proof of delivery when it’s dropped.

What areas do you serve?

We operate across Florida. If you’re not sure your route is covered, send the pickup and drop-off and we’ll confirm.

What can you carry?

Documents, medical and lab items, prescriptions, parts and equipment, and palletised freight. We match the vehicle to the load.

How fast is same-day?

It depends on distance and the time of day. We give you a realistic window when we confirm the price, not a promise we can’t keep.

Is my delivery insured?

We’re licensed and insured. For high-value cargo you can declare the value when you book so the right cover is in force.